Our Commitment to Your Confidentiality
Privacy Policy
Effective Date: June 1, 2025
Last Updated: June 30, 2025
Welcome to Masterpiece Behavioral Services, LLC. We are committed to protecting the privacy and confidentiality of our clients, both online and in person. This policy explains how we collect, use, and protect the information you share with us.
1. Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Date of birth (if applicable)
- Uploaded documents (e.g., insurance cards)
- Information relevant to scheduling or care
Note: For clients under 18, we collect information only with verified parent or guardian consent.
2. How We Collect It
We may collect your information through:
- Website contact/intake forms
- Secure file uploads
- Appointment scheduling tools
- In-person intake
3. Purpose of Use
We use your information to:
- Respond to inquiries
- Schedule appointments
- Coordinate care
- Verify insurance
- Comply with legal and clinical documentation standards
4. Data Security
We implement safeguards including:
- HIPAA-compliant systems
- Encrypted file transfer and storage
- Staff access on a need-to-know basis
5. Information Sharing
We do not sell your data. Your information may be shared with:
- Authorized clinical or administrative staff
- Third-party service providers (e.g., billing platforms, email or appointment tools)
- Insurance companies, when required
All third parties are required to maintain HIPAA compliance and confidentiality.
6. Your Rights
You have the right to:
- Access or correct your information
- Request deletion or restrictions
- Withdraw consent
- File a complaint regarding our privacy practices
To make a request, contact us using the information below.
7. Consent
By using our website or services, you consent to the terms of this Privacy Policy.
8. Updates to This Policy
We may update this policy from time to time. Please review this page to stay informed about any changes.
9. Contact
Masterpiece Behavioral Services, LLC
📧 Email: masterpiece@mpbehavioral.com
📞 Phone: 786-732-0607
🏢 Address: 12150 SW 128 Ct Suite 108, Miami, FL 33186